# Queue

This feature displays a queue position and an estimated waiting time to users when hosted on Arcware Cloud. For developers creating a custom frontend using the WebRTC, queue events need to be implemented individually. Additionally, the new WebSDK includes built-in queue management functionality.

## Enabling the Queue

The Queue setting is disabled by default, you can enable it by switching the toggle to on.

<figure><img src="https://451842398-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxeRHVvCMHTEw8OnxbYIg%2Fuploads%2FsYfUBCc2QrKxP90apBB2%2F2025-05-30_22h44_24.png?alt=media&#x26;token=88568a0d-278d-4f3b-9ea5-c9cacb50e3e7" alt=""><figcaption><p>Queue option</p></figcaption></figure>

## Default Queue window

The usesrs being queued will see their position in the queue, as shown below.

<figure><img src="https://451842398-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxeRHVvCMHTEw8OnxbYIg%2Fuploads%2FZZ3b9IhDlTc5bWq0RM8j%2F2025-06-05_08h14_14.png?alt=media&#x26;token=63c8ea5d-3658-4af8-bc3c-6898fd2744d9" alt=""><figcaption><p>Default Queue window</p></figcaption></figure>

{% hint style="info" %}
By default the platform will show the default **Queue Window** on Preview and Share links.
{% endhint %}

## Customizing the queue window

To customise the design to your needs, you have to use the WebSDK.\
For more details about the WebSDK queue handler, check out this section : [Events handlers](https://docs.arcware.cloud/web-integration/new-websdk/in-depth/events-handlers)

***

That was all about the Queue feature, have fun utilizing it :)

## YouTube explanatory video | Queueing

{% embed url="<https://youtu.be/j1zcJY7Tmq0?si=d-BRlbaq-RYQrWR9&t=3146>" %}