Members & Invites
The Members & Invites page is your central command center for team collaboration within Arcware Cloud.
Tenant Management: Members & Invites
The Members feature provides a centralized hub for managing team access to your Tenant. Available exclusively for Core Plan subscribers, this feature allows Tenant owners to delegate administrative tasks, manage projects, and collaborate by inviting up to 5 team members to their organization.
Accessing the Members Page
To manage your team, navigate to the sidebar and select:
Tenant > Members
[!NOTE]
This feature is exclusive to Core tier accounts. If you do not see the Tenant menu, please verify your subscription status.
Managing Tenant Users
The Members page is split into two primary sections: Users and Invites.
1. Seats Overview
At the top of the page, the Seats card provides a real-time count of your team capacity.
Total Capacity: 5 members per Tenant.
Status tracking: Easily see how many seats are used, pending, or remaining.
2. User Roles & Permissions
When inviting a new user, you can assign one of three distinct roles to control their level of access:
Role
Permissions Level
Owner
Full control over the Tenant, including billing, member management, and project deletion.
Admin
Can manage projects and invite/remove Members, but cannot modify billing or remove the Owner.
Member
General access to the dashboard and projects for operational tasks.
3. Handling Invitations
Invite Person: Click the "Invite Person" button to send an email invitation.
Invitation States:
Accepted: The user has joined and is active.
Revoked: The invitation was cancelled by an admin before being accepted.
Expired: Invitations naturally expire after 7 days if not accepted.
Actions: Admins and Owners can Resend active invites or Revoke them at any time from the Invites table.
How to Invite a New Member
Click the Invite Person button in the top right.
Enter the user's Email Address.
Select the appropriate Role (Owner, Admin, or Member).
Click Send Invite. The user will receive an email with a link to join your Tenant.
Managing User Roles & Ownership
The Owner and Admins have the authority to manage the permission levels of existing team members. These actions are performed directly within the Users table under the Actions column.
Change Roles: Admins and Owners can promote a Member to an Admin to grant them team management permissions.
Transfer Ownership: The current Owner has the exclusive ability to transfer full ownership of the Tenant to any other active user.
Note: Transferring ownership will downgrade your own status to Admin, as each Tenant can only have one primary Owner.
Remove Users: Admins and Owners can permanently remove a user from the Tenant, immediately freeing up a seat in the capacity count.
FAQ
Can I increase my seat limit beyond 5?
Currently, the Core plan is capped at 5 members. For larger team requirements, please contact our sales team regarding Enterprise options.
What happens if I revoke an invite?
The invitation link becomes invalid immediately, and the seat is returned to your "Remaining" pool.
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