> For the complete documentation index, see [llms.txt](https://docs.arcware.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.arcware.cloud/arcware-cloud-platform/getting-started-with-arcware-cloud/tenant/two-factor-authentication-2fa.md).

# Two-Factor Authentication (2FA)

### 2FA

Security is a top priority for Arcware Cloud. We have introduced Two-Factor Authentication (2FA) to provide an extra layer of protection for your Tenant and its associated projects.

***

### Enabling 2FA for the Tenant

Tenant Owners and Admins can enforce a higher security standard by requiring all users within the Tenant to use 2FA.

* Location: Navigate to Tenant > General.
* Requirement: Under the Basic details section, toggle the "Require 2FA for all users" switch.
* Effect: Once enabled, any user attempting to access the Tenant will be prompted to set up and verify their identity via a secondary authentication method (such as an authenticator app).

<figure><img src="/files/X65lmBWKO1ubRgceRvzy" alt=""><figcaption></figcaption></figure>

***

### Managing User 2FA Tokens

In cases where a team member loses access to their authentication device, Admins and Owners have the ability to reset security tokens to restore access.

* Location: Navigate to Tenant > Members.
* Action: 1. Locate the specific user in the Users table. 2. Click the member icon button (Actions) on the right side of their profile. 3. Select Reset 2FA Token.
* Result: The user’s current 2FA association will be cleared, allowing them to set up a new 2FA device upon their next login.

<figure><img src="/files/Qz65W7HCesIjxNsAc43N" alt=""><figcaption></figcaption></figure>

> \[!WARNING] Resetting a 2FA token should only be done after verifying the user's identity through an alternative channel to ensure the security of your organization.


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