Upgrading your Plan

Getting started with Arcware Cloud

To upgrade your Trial to a subscription plan, you can click the Check available plans button within the trial insights window. You will see the Go Lite and Go Core options for upgrade.

Upgrading from Trial to Lite

Let´s go with the Lite plan. Click on the Go Lite button

Agree to the Terms and Conditions with the checkbox and click next.

Enter your billing information and proceed to "Go to payment method".

Important Information Regarding Your Subscription Upgrade

Please be aware that your subscription upgrade will automatically trigger immediately after you accept the terms and conditions and proceed to "Add payment method."

This is because the option to add a payment method remains available at any time after this initial step.

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Action Required a subscription is triggered

Once your subscription upgrade has been triggered, your streaming projects will be automatically disabled until a valid payment method is entered. To avoid any interruption in your service, please ensure you add your payment method promptly after accepting the terms and conditions.

Lastly, fill in your payment information to complete the subscription upgrade by clicing to "Upgrade to Lite".

Payment Information

Currently, we only support Credit Card as a payment method for signing up. But you can pay via bank transfer as well if required.

We're actively working to expand our payment options! You can expect support for other methods like PayPal and Google Pay in upcoming platform updates.

You can edit your payment information anytime from the 'Organization' tab. (Organization tab is only visible after upgrading your Trial subscription)

You did it, now its time to get productive :)

Once you have upgraded your subscription, the project will disabled and have the 'Select Plan' option available. Proceed by enabling the plan on the project. The plan is automatically set to the selected subscription, in this case Lite.

Don´t forget to enable the project after selecting the plan.

Finished... Enjoy your new subscription plan.